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The Metrics That Matter: What Shippers & Carriers Really Think About Supply Chain KPIs


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Supply Chain KPI Research: Study Overview

For logistics professionals, it is the best of times, it is the worst of times. 

Never before has there been a greater focus on the importance of freight shipping. Never before has freight shipping been more volatile.

For better and for worse, “supply chain” has become a topic of constant conversation at both kitchen and boardroom tables. 

In this uncertain environment, businesses must make do with the resources they have, and their supply chain data can be one of the most valuable tools at their disposal.

The ability to implement a data-driven shipping strategy can be the difference between a resilient supply chain and losing customers.


Preview — download the study for full insights.

shipper self-assessment on supply chain kpi abilities
 

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But What's A Good Logistics KPI Benchmark?

Most businesses are collecting data by setting and tracking key performance indicators, or KPIs.

According to this study, 83% of shippers agree KPIs are an essential part of sound supply chain management. But how do you know if your KPIs are out of sync with the reality of the market? 

It’s time to benchmark the benchmarks. To measure the measurements. To standardize the standards.

 

We want to give you a quantitative analysis of how businesses like yours are setting and managing their supply chain KPIs.
 

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What You'll Learn From Over 1,500 of Your Peers

  • What KPIs matter the most to shippers and carriers
  • The technology and processes your peers are using to manage KPIs
  • Data-backed industry benchmarks for the top KPIs
  • How to use data to form strategic relationships with your freight providers
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