As you keep up with the demands of your business, you deserve technology that works for you — not the other way around.
That's why we're committed to continually improving CoyoteGO® with updates that make our user-friendly digital freight platform faster, easier and more secure.
Here is a snapshot of what’s new in CoyoteGO for North American shippers and carriers in October:
For North American Carriers:
- Access instant booking to lock in a pre-determined rate for applicable freight
- Request detention directly within CoyoteGO
- Get the support you need while you’re on-the-go
- Easily distinguish between TL and LTL quotes from your dashboard
Keep reading for more details on each update.
Expanded Access to Instant Booking
Now all North American carriers can access the Book It feature, by default, within CoyoteGO.
Previously, this feature was only available to some carriers. Our latest release allows all users with booking permissions to instantly book freight.
Loads with the Book It functionality will have a pre-determined rate, which is visible alongside load details. To claim a load and lock in the pre-determined rate, simply click the “Book It” button and the load is yours.
Detention Requests Made Simple
Rather than calling your Coyote rep to request detention, North American carriers can now submit detention requests directly within the CoyoteGO web portal or mobile app.
If you haven’t already, you will be notified about this new feature upon logging into CoyoteGO.
To be eligible to request detention, you must meet the following requirements:
- Arrive on time at the facility
- Signed Bill of Lading (BOL) with in and out times
- Request detention within 24 hours of pickup
All user types can access this functionality. To find out how to add and promote users, check out our step-by-step instructions in our digital Carrier Guidebook
Enhanced In-Platform Support
If you need more support on-the-go, you can now reach out through the CoyoteGO mobile app or consult our extensive FAQs for additional information.
If you’re new to CoyoteGO and want to know how to get started, explore our detailed CoyoteGO Carrier Guidebook to see how it works and learn how to sign up.
Easily Quote TL and LTL From Your Dashboard
We recently updated the truckload and LTL widget to make it easier for shippers to distinguish between LTL and full truckload quotes.
You can access this feature through the Quote & Ship widget on your CoyoteGO Dashboard.